Learn how to transfer money out of your Pax2pay funding account with dual approval enabled
If you don't have dual approval turned on for bank transfers, you can learn how to transfer money out of your account here.
What is dual approval?
Dual approval requires two different users to check a transfer out before it is made over a certain limit. One user will create the transfer request and a second users is required to approve the transfer before the funds are sent.
Any user with the ability to make bank transfers can approve transfers from other users on the portal.
You can request to have dual approval on all transfers, or only those over a certain limit. The limit is set at organisation level, so the same limit will apply to all users who have the ability to make bank transfers.
All users must have 2FA enabled before they can create or approve a transfers out. You can find more information on 2FA here.
How do we get this feature?
If you would like to enable dual approval you can do so by raising a request with our support team via the help desk. If you don't already have bank transfers set up, we can do this for you at the same time.
How do we set the approval limit?
We will set your requested approval limit for you when we enable the feature. If you would like to amend this in future, you can request this via the help desk.
How does dual approval work?
The first step is for a user to create a bank transfer as usual. If the transfer is above the approval limit, an information message will appear in yellow.
Once the transfer is created, pending approval, it will sit in the "unapproved" transactions on the relevant funding account page:
Any user other than the one that created the transfer, can approve:
