This article will covers frequently asked questions about moving from Mastercard to Visa
Q: Will this change affect my existing Mastercard VCCs?
A: No. All active Mastercard VCCs will continue to function normally until they expire or are deactivated.
Q: Will there be any impact on my current integrations or APIs?
A: No. BIN changes will not affect your API setup or card issuing process, and no action is needed on your side.
Q: Is the pre-approved MCC list different between Visa and Mastercard?
A: No. The pre-approved MCC list remains the same for both Visa and Mastercard. There is no change to accepted MCCs regardless of the scheme.
Q: How will chargebacks be handled under Visa?
A: Chargeback processes will remain largely the same. Visa provides a comparable dispute resolution flow to Mastercard, and we will continue to support you in managing chargebacks and representments.
Q: If I receive a refund or chargeback on my old Mastercard card, will the funds still reach me?
A: Yes. We will continue to process refunds and chargebacks even after the Mastercard program is closed.
Q: Can I still request Mastercard BINs if needed?
A: At this time, we are standardising on Visa BINs. If you have a specific use case that requires Mastercard, please speak with your account manager.
If you have any additional questions, please raise a ticket with our customer support team here.